Getting Help

Ray Community

If you stuck on a problem, there are several ways to ask the Ray community.

Platform

Purpose

Estimated Response Time

Support Level

Discourse Forum

For discussions about development and questions about usage.

< 1 day

Community

GitHub Issues

For reporting bugs and filing feature requests.

< 2 days

Ray OSS Team

Slack

For collaborating with other Ray users.

< 2 days

Community

StackOverflow

For asking questions about how to use Ray.

3-5 days

Community

Discourse Forum

Discourse Forum is the primary place to ask questions, where the Ray committers, contributors, and other Ray users answer questions. Someone from the community may have already answered your question, so before you ask a new question, please make sure to search them. The Ray contributors monitor the forum daily and expect to respond within a day.

Bugs or Feature Requests

Sometimes, the question or problem you have turns out to be a real bug or requires an enhancement request. In this case, file a new issue to the GitHub Issues page. Ray contributors will triage and address them accordingly.

StackOverflow

You can also ask questions to StackOverflow with a Ray tag. On StackOverflow, we strive to respond to questions within 3~5 days.

Slack

Many Ray users hang out on Ray Slack (the invitation is open to everyone). You can join the slack and directly communicate to other Ray users or contributors. For asking questions, we recommend using the discourse forum or StackOverflow for future searchability.